# Yale Keypad Locks FAQs

> This article provides answers to some frequently asked questions about Yale keypad locks. Installation The following are frequently asked questions...

Source: https://support.shopyalehome.com/en_us/yale-real-living-electronic-lock-faqs-BkMbxCbHB

Last updated: 2021-01-15T15:20:31.659Z

This article provides answers to some frequently asked questions about Yale keypad locks.

  

## Installation

The following are frequently asked questions about installing Yale keypad locks:

## My door is jamming or my deadbolt isn't extending properly. How can I fix the issue of a misaligned door?

We partnered with Leslie Segrete, co-host of the Money Pit and designer on TLC’s Trading Spaces, to help you with a common smart lock issue. Sometimes, a misaligned door can make it seem like your deadlock is malfunctioning and losing battery faster than usual. Learn how to fix your door’s alignment with our simple, easy DIY steps and tips, and get your Yale smart lock working properly!

## Is my door compatible?

Review the [Compatibility Checker](https://support.shopyalehome.com/is-my-lock-compatible--Sk_Ow7pY4) to find out if your door is compatible.

## Do Yale keypad locks meet industry standards?

Yale residential keypad locks have been engineered, utilizing proven technology, to meet strict ANSI/BHMA Grade 2 standards.

## Do Yale keypad locks fit standard residential doors?

Yale keypad locks are designed to fit most standard doors. In most cases, Yale keypad locks can be installed in under 30 minutes using only a screwdriver; no additional holes need to be drilled into the door. If the door has not already been prepped for a deadbolt, please [download the template](https://cdn.shopify.com/s/files/1/0097/2433/0084/files/YRL_Door_Marking_Template.pdf?v=1586544521) to prepare the door.

## Does it matter whether the door is left-handed or right-handed?

Yale keypad locks are designed to fit both right-handed and left-handed doors and will electronically set the correct handing during the initial set-up process. For instructions on how to change the handing of the lock, please refer to the Programming/Operating Instructions.

## Can Yale keypad locks be re-keyed to match existing keys?

Yes, the Yale keypad locks can be re-keyed to match existing keys, providing “One-Key Convenience.”

  

## Programming

If you have questions about programming Yale keypad locks, the following may help:

## Do Yale keypad locks come with pre-set programming codes?

No, when you install the lock you will be required to set your own “Master Code.” This will be used for all future programming; keep this code in a safe and secret space.

## How many user codes can be stored in Yale keypad locks?

Yale keypad locks can hold up to 250 user codes with a compatible radio module installed or 25 user codes without a module.

## Can all of the user codes and the programming code be changed in the lock to ensure previous owners do not have access to the house?

Yale keypad locks have advanced features that provide the option of changing all of the codes for maximum security. To change all codes, including the programming code, follow these steps:

1.  Change the programming code
2.  Delete ALL user codes
3.  Add NEW user codes

Refer to the Programming/Operating Instructions for complete details or view the programming video.

## What if my master code is lost or unknown?

If you have lost your master code it’s best to reset your lock back to factory settings. Refer to the Programming/Operating Instructions for complete details or view the [programming video](https://youtu.be/5nMqWHUlsvM).

  

## Smart Home Integrations

If you have questions about using your Yale keypad lock with popular smart home integrations, the following may help:

## Which Yale locks work with voice assistants like Amazon Alexa?

![](https://cdn.kustomerhostedcontent.com/media/5c910090d59ae9001aef1409/ed61dd675cbaab12935f0a6b2a5a0767.png)

## How are Z-Wave Plus 500 Series Modules (AYR202-ZW) different than Z-Wave 300 (AYR200)?

*   Lock firmware is now upgradeable via over-the-air with Z-Wave Plus 500 Network Modules and Assure Locks
*   New ability to delete all pin codes at one time from keypad menu with Z-Wave Plus 500 Network Modules and Assure Locks
*   Two new alarms (Disabled user pin code entered at the door & alarm when valid user pin code is entered outside of schedule) with Z-Wave Plus 500 Network Modules and Assure Locks
*   Enhanced scheduling capabilities with Z-Wave Plus 500 Network Modules and Assure Locks
*   Encryption between module and the lock with Z-Wave Plus 500 Network Modules and Assure Locks

## What Smart Locks are Compatible?

**Yale Keypad Locks**

*   Z-Wave 300 Series Network Modules work with: YRD210 ; YRD220 ; YRD240
*   Z-Wave Plus 500 Series Network Modules Work with: Assure Locks YRD216 ; YRD226 ; YRD246 ; YRD256 ; YRD416 ; YRD426 ; YRD446

**Yale Lever**  
Z-Wave 300 Series Network Modules work with YRL210 ; YRL220  
Z-Wave Plus 500 Series Network Modules work with Assure Locks ; YRL216 ; YRL226

**System Compatibility:**

Will a Yale lock with a Z-Wave 300 Series Module work with a Z-Wave 500 Plus controller? **YES**  
Will a Yale lock with a Z-Wave 300 Series Module work with a Z-Wave 300 controller? **YES**  
Will a Yale lock with a Z-Wave Plus 500 Series Module work on a Z-Wave 300 controller?**YES**  
Will a Yale lock with a Z-Wave Plus 500 Series Module work on a Z-Wave 500 Plus controller? **YES**  
Will a Z-Wave 300 Series Module work in a Yale Z-Wave 300 Series product (i.e. YRD210, 220, 240)? **YES**  
Will a Z-Wave 500 Plus Series Module work in a Yale Z-Wave 300 Series product (i.e. YRD210, 220, 240)?**NO**  
Will a Z-Wave 300 Series Module work in a Yale Z-Wave 500 Plus Series product (i.e. Assure Lock or nexTouch)? **NO**  
Will a Z-Wave Plus 500 Series Module work in a Yale Z-Wave Plus 500 Series product (i.e. Assure or nexTouch)? **YES**

## How do I connect my Yale lock to Amazon Alexa?

Using your Yale lock with requires one of the following set-ups:

*   Yale lock with Z-Wave or ZigBee + SmartThings Hub and SmartThings app + Alexa enabled device (i.e. Echo, Dot or Tap)
*   Yale lock with Z-Wave + Wink Hub and Wink App + Alexa enabled device (i.e. Echo, Dot or Tap)

[Click here](https://support.shopyalehome.com/how-to-connect-a-yale-lock-to-alexa-using-a-smartthings-hub-ByQTQUpIH) for instructions for setting up your Yale lock to Amazon Alexa via SmartThings.

[Click here](https://www.wink.com/help/products/amazon-alexa/) for instructions for setting up your Yale lock to Amazon Alexa via Wink.

## How do I connect my Yale lock to Amazon Alexa through SmartThings?

Follow [this guide](https://www.yalehome.com/en/yale/yalehome/news/blog/latest-blog-posts/alexa-lock-my-door/) for connecting your new Yale Lock to SmartThings and Amazon Alexa.

  

## Everyday Use and Features

The following are frequently asked questions about Yale keypad locks and everyday use:

## How do I changes the lock batteries?

Using a Phillips head screwdriver, loosen the screw located at the top of the interior battery cover. Remove the battery cover. Remove the 4 AA batteries and insert 4 new AA batteries. Reinstall the black battery cover and tighten using the small black screw.

## My batteries are draining quickly. Why?

There may be a few reasons why your batteries are draining faster than expected.

First, check to make sure the white cable on the inside of the lock is securely fastened. To do this, you will need to remove the battery cover from your lock, remove the 4 AA batteries and then unscrew the three small black screws (two in the battery compartment, one at the base of the lock interior) and dismantle the interior side of the lock. The white cable connecter has two ridges the should be facing outwards and the cable connecter should snugly fit into the adapter located on the interior side of the lock. [This video can help.](https://www.youtube.com/watch?v=KP1LkA21Glk)

Another reason why your battery may be draining could be that, if you’re using a smart home hub (i.e. Samsung SmartThings, Wink, etc), your hub may be too far away from your door. If you continue to see issues, please contact [support@yalelock.com](mailto:support@yalelock.com).

## How often should the battery be changed?

The batteries are expected to last up to one year under normal operating conditions. Extreme high and low temperatures may affect battery performance. If the battery is low, a series of warning beeps will sound and the Yale keypad locks will also provide you with a visual low battery warning after a valid code has been entered. The lock operates as normal immediately following the alerts. The critical battery indicator causes the Yale keypad lock to flash red and the lock does not operate. The mechanical key can be used to unlock the lock under these conditions. Replacing the battery once every year is recommended to ensure optimal performance.

## How many languages do Yale keypad locks speak?

The Yale keypad locks have voice assisted programming and operation in three languages; English, Spanish, and French.

## Is my lock secure? I saw a demonstration where a Yale locks was locked and unlocked without a key or code.

We are aware that an individual has demonstrated how he was capable of manipulating a Yale lock, thereby creating a potential security lapse. We take all such assertions and demonstration regarding our products extremely **seriously**. As we all know, no lock/deadbolt is, or could claim to be, completely invulnerable to all forms of attack, especially when a person has the time, skill, and knowledge to do so. As part of our continuous improvement efforts, we have developed an improved cylinder that adds an additional amount of security to the deadbolt. All locks with cylinders manufactured since 2014 include this product improvement.