# Yale Approach Lock: Mechanical Troubleshooting

> Installation errors can lead to mechanical issues over time This article provides troubleshooting steps that should resolve most mechanical issues  Overtight

Source: https://support.shopyalehome.com/en_us/yale-approach-lock-mechanical-troubleshooting-BJQ5kYNg0

Last updated: 2024-04-10T21:19:18.775Z

Installation errors can lead to mechanical issues over time. This article provides troubleshooting steps that should resolve most mechanical issues.

  

  

  

### Are your screws over-tightened?

  

Over-tightening the screws during installation may cause the motor to jam up with prolonged use. It may cause difficulty when trying to operate the deadbolt using a key. 

  

If you are concerned that the screws are too tight because you are experiencing mechanical issues (such as your lock jamming or difficulty using a key), we recommend:

  

1.  Removing the lock from the mounting plate.
2.  Loosening the mounting plate screws half a turn.   
    This will create a small amount of wiggle room to help the lock operate optimally.

  

  

  

### Are you using the correct Yale Approach adapter?

  

Mechanical issues may result from using the incorrect adapter during lock installation. Incorrect adapter placement may also impact your lock’s performance. 

  

The chart below will help you select the correct adapter to use during installation:

![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/1dcc937988287f0207cadbbc017493f8.png)