# How is Lock Firmware Updated?

> Firmware updates are released periodically to help improve connection speed, connection reliability, motor controls, and Auto-Lock.  Firmware updates begin a...

Source: https://support.shopyalehome.com/en_us/updating-lock-firmware-r1bgBjMOE

Last updated: 2023-11-09T00:26:19.259Z

Firmware updates are released periodically to help improve performance and connection speed.

  

💡 **Firmware updates begin automatically when the lock owner connects to their lock over Bluetooth.** 

*   You can still operate your lock in the app while you update. 
*   Firmware updates can take up to a few minutes. 
*   Be sure to keep your phone near your lock, with the Yale Access app open throughout the whole update. 

  

❗ **_In order for the firmware to update, you must be within Bluetooth range of the device and have Bluetooth enabled on your phone._**

  

  

## How do I update my lock firmware?

The Yale Access app will notify you when a new firmware update is available. This will happen each time you open the Yale Access app and are within Bluetooth distance of your Yale Smart Lock. You will continue to receive in-app notifications until the lock firmware is updated. 

  

To update:

1.  In the Yale Access app, tap **Update** when you receive the firmware notification.  
    ![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/23bda7be7df7ffecf63cb9647fa1cfdc.png)  
    💡 **_To ensure a speedy update, make sure your phone is connected to your local Wi-Fi network._**  
      
    
2.  Wait for the update to complete. There will be a progress bar at the bottom of the Yale Access app.  
    ![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/9dd3c8339d1206d745e61305573e2d9b.png)  
      
    
3.  You will receive a notification informing you that the lock update was successful.  
    ![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/6a0853d784365d0db64f06db10097978.png)  
    

## How do I know if my firmware update is complete?

You can check the firmware version in the app:

  

1.  In the Yale Access app, tap the **gear** **icon (⚙).**
2.  Select your lock.
3.  Tap **Device Information**. 
4.  You can now view your firmware version under the serial number of your lock.

## What if the firmware update fails?

If the firmware update fails while you are in the middle of updating, try the following:

  

1.  Restart your phone
2.  Power cycle your lock:
    *   Remove a battery.
    *   Wait 30 seconds.
    *   Reinsert the battery.
3.  Try updating the firmware again.

  

If the issue persists, [contact us](mailto:Support@YaleLock.com).

## Can I postpone the firmware update for later?

There is no option to postpone the update, but if you do not stay by your door, the update will not complete at that time. Each time you connect to your lock, it will prompt you to complete the update. Firmware updates are very important. We recommend completing them at your soonest convenience.

## Will the update continue if I have the app running in the background while I do other things, like check my email or operate another app?

No. The progress will be saved, but you need to keep your Yale Access App open in order to complete the update.

## What happens if I close out of the Yale Access app before the firmware update is complete?

If you close the Yale Access app before the firmware update completes, the update will begin again automatically the next time you open the app.

## If my phone goes to sleep, will the Yale Access app still complete the update?

The update will continue, even if your lock is set to lock at a certain time.

## I have multiple locks, is there a way I can update them all at once?

No, the firmware update needs to be completed for each individual lock.

## Does this affect my Yale Connect?

No, the Yale Connect is not affected and will resume normal use after the update is complete.

## Do my guests have to complete the firmware update?

No. The firmware update is a one time update and is only prompted from an Owner's account.

## Will my guests still be able to operate the lock if I have not updated the firmware?

Yes. Your guests will still be able to operate the lock, even if the firmware has not been updated.

## Related Articles

##### Do I Have the Latest Firmware or Yale Access App Version?

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##### Yale Smart Module FAQs

TThis article includes frequently asked questions about Yale Smart Modules.

[View more](https://support.shopyalehome.com/yale-smart-module-faqs-rJyERPDZi)  

##### FAQ: Z-Wave Smart Module

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