# Yale Approach Lock: Mechanical Issues

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Source: https://support.shopyalehome.com/en_us/troubleshooting-mechanical-issues-H1787Y4c3

Last updated: 2024-04-12T20:44:26.962Z

This article provides troubleshooting steps that should resolve most mechanical issues with your Yale Approach Lock.

  

💡 Installation errors can lead to mechanical issues over time. 

  

  

### Overtightening the Screws

  

Overtightening the screws during installation may cause the motor to jam up with prolonged use. It may also cause difficulty when trying to operate the deadbolt using a key. 

  

If you are experiencing mechanical issues such as your lock jamming or difficulty using a key, we recommend removing the lock from the mounting plate and loosening the mounting plate screws half a turn. 

  

This will create a small amount of wiggle room to help the lock operate optimally.

  

  

### Yale Approach Lock Adapters

  

Mechanical issues may result from the use of the incorrect adapter during lock installation. Incorrect adapter placement may also impact the Lock’s performance. It’s critical to use the correct adapter for your lock.

  

  

The chart below will help you select the correct adapter to use during installation:

  

![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/79bcf2d28d05695e3cde85dfc70e8d9f.png)