# Integrating with Google Home

> What is Google Assistant?   Google Assistant is a voice assistant, which is available on more than one billion devices in over 90 countries, including speake...

Source: https://support.shopyalehome.com/en_us/integrating-with-google-assistant-and-google-home-ByaI1azdE

Last updated: 2023-08-21T18:51:20.336Z

## What is Google Assistant?

Google Assistant is a voice assistant, which is available on more than one billion devices in over 90 countries, including speakers like Google Home, Android™ phones and tablets, iPhones, headphones, TVs, watches, and more.

## How does Google Assistant work with Yale Assure Lock?

Yale customers can interact with their Yale Assure Lock with Wi-Fi and Bluetooth using their voice. You can use your Google Home app to set up this feature. Your Yale Assure lock must be connected to Wi-Fi using the Wi-Fi Connect Bridge.

## How do I link Google Home with the Yale Access app?

1.  Open the **Google Home** app and log in to your Google Account
2.  Tap **Devices** from the bottom of the page.
3.  Tap **Add (+)**.
4.  Select **Works with Google**.
5.  In **Home Control**, search for **Yale**.
6.  Follow the steps to sign in to and verify your Yale Access account.
7.  You need to agree to allow Google to Operate your Yale Smart Locks / View the Status of your Yale Smart Locks.
8.  Next, select a security code/PIN. **Be sure to use a memorable code as this is needed to operate your lock using Google Home.**
9.  If applicable, add a Doorbell Cam.

  

Your accounts should now be configured. If you need additional help setting up smart home devices to use with Google Home, this article has more information. Feel free to assign rooms to your Smart Lock(s) as needed. Once Account is linked with your Google Account, you can make the following lock request or check the lock's status:

  

_"Hey Google, lock my front door"_ (use the name assigned to your door in the Yale Access App)

  

_"Hey Google, is my front door locked?"_

  

_"Hey Google, unlock my front door."_ Google Home will prompt you for your security PIN code. Reply with your PIN to unlock the door.

  

If you have DoorSense® installed on your door to indicate whether your door is open or closed, you can also check that status by saying:

  

_"Hey Google, is my front door closed?"_

## How do I update my security code/PIN for unlocking my door using Google Home?

In order to update your security code/PIN you will need to unlink and relink your Yale Access Account with your Google Account.

  

To do this, unlink your Yale Access Account from Google Home in the Google Home app. Follow the steps below to reset your PIN:

  

1.  Open the **Google Home App** and scroll until you see the Yale Home lock paired with your Google Home account
2.  Select (any) lock
3.  Tap on your **Settings** Cog in the top right
4.  Select **Unlink Yale Home**
5.  Confirm **Unlink**
6.  On the following screen, select **Yale Home**
7.  Tap **Unlink account** and confirm unlink

  

Once you have unlinked your accounts, go through the setup steps again. This is where you reset the PIN. Choose a memorable PIN.

## What if Google Home can't unlock my door?

If Google is stating they do not understand the request, this is likely a Google issue as it is never asking you for your PIN to initiate the request to our August servers.

  

If Google asks for your PIN and it returns the error, it's best to ensure:

  

1.  Your PIN is correct. If you are unsure, it's best to unlink the skill and relink to create a new PIN.
2.  Ensure your Wi-Fi Connect Bridge is online. The easiest way to verify that is to temporarily disable your phone's Bluetooth, and confirm that you are able to establish a lock connection with your Yale Access app. If you are not able to establish a lock connection, your Wi-Fi Connect Bridge may be offline.
3.  If you are still unable to connect, reach out to Customer Support.

## How do I unlink Google Home from my Yale Access Account?

If you wish to unlink Google Home from your Yale Access Account, follow the steps below:

  

1.  Open the Google Home app
2.  Select the Lock
3.  Select **Unlink August**
4.  When prompted, select **Unlink**
5.  Select **Yale Home**
6.  Select **Unlink Account** and **Unlink**