# How to Factory Reset Your Assure Lock 2

> This article describes how to reset your Yale Assure Lock 2 to its factory settings  A factory reset erases all guest and owner data from your lock restori

Source: https://support.shopyalehome.com/en_us/how-to-factory-reset-your-assure-lock-2-BJwB9go0q

Last updated: 2023-10-19T22:42:51.374Z

This article describes how to reset your Yale Assure Lock 2 to its factory settings.

  

  

❗**_Have your lock set up with the Yale Access app?_** Your lock should be reset in the app. Follow the instructions below to 

  

A factory reset erases all guest and owner data from your lock, restoring it back to its original, out-of-the-box settings. It also removes the lock from any owner or guest keychains that it is affiliated with.

  

💡 **_Don't have a Wi-Fi module installed?_** You will need to be in Bluetooth range of your lock to reset it. 

  

  

#### Factory Reset Instructions

  

Follow the steps below to perform a factory reset on your lock:

1.  On your phone, open the Yale Access App and go to the lock circle screen, which is the screen that shows you whether your door is locked or unlocked.
2.  Select the **Settings** menu by tapping the **gear icon (****⚙︎)**.  
    ![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/54944706b10cbe0474e90ea2b15bbe55.png)
3.  Select the device you wish to reset.
4.  Scroll to **Factory Reset**.  
    ![](https://cdn.prod2.kustomerhostedcontent.com/media/5f6cab56313fd9001af97923/590d8f588da95fc8c0538a47fcd4d9e8.png)
5.  Select **Reset Lock**.

These steps should restore your lock to its factory settings.

If you attempt a factory reset when you’re not connected to Bluetooth, you will receive a "Trouble Connecting to Lock" notification. If possible, try factory resetting the next time you are in Bluetooth range. If you have moved and you are unable to factory reset while in Bluetooth range of the lock, select **Reset Anyway** when you receive the notification.

  
  

#### Pre-Owned Devices

If you are not the original lock owner because you acquired a previously-owned Yale Lock, information about resetting the device is available in [this article](https://support.shopyalehome.com/yale-smart-lock-factory-reset-not-current-owner-H1rv1aGuV).

  

#### Hardware Reset Instructions for Locks not set up in the Yale Access app

To perform a hardware reset on your Assure Lock 2, follow these instructions:

1.  Remove the battery cover and one battery from the lock. To remove the battery cover, slide it up.
2.  Press and hold the reset button with the reset tool provided in the hardware box.
3.  Reinsert the battery, while continuing to hold the reset button for 1 minute.
4.  Replace the cover.
5.  Wait 1 minute before setting up in the Yale Access app again.

**Note:** If the lock was enrolled in a Z-Wave network prior to reset, it will need to be set up again.